Service & Maintenance

Underpromise Then Overdeliver

Blog, Facilities Management, Service & Maintenance

building trust, communication, customer service, facilities management, Facilities Manager, Food Equipment, food equipment service, Service Company

We all are aware that our words spoken mean volumes and in business can be the difference between solidifying a customer relationship or losing one. As a former facilities manager for over 3 decades, I depended on my vendor partners to keep me informed of what was happening and when it was happening. If my vendor partner promised dates and...

Do You Know What Water is Going Into Your Foodservice Equipment?

Blog, Service & Maintenance

foodservice, ice machines, Maintenance, service, steamers, water, water filtration

In the food equipment industry there are a number of very important pieces of equipment that require water in order to work. Ice machines, espresso machines, steam cookers, warewashing and beverage systems would have no value in the kitchen without water. That being said, all food equipment which needs water requires different water conditions to run properly and efficiently for...