facilities management

Underpromise Then Overdeliver

Blog, Facilities Management, Service & Maintenance

, , , , , , ,

We all are aware that our words spoken mean volumes and in business can be the difference between solidifying a customer relationship or losing one. As a former facilities manager for over 3 decades, I depended on my vendor partners to keep me informed of what was happening and when it was happening. If my vendor partner promised dates and...